Private hire built around pre-booked journeys

One operator, distinct services

Passengers need quick, clear airport and local booking. Businesses, schools and local authorities need documented service standards, account management and a direct enquiry route. Northline keeps those pathways separate while operating under one private hire framework.

Service area

The core operating focus is Romford, Collier Row, Hornchurch, Upminster, Rainham, Gidea Park, Harold Wood, Dagenham and nearby East London areas. Wider journeys are accepted only where a suitable licensed driver and vehicle are available.

Licensing and company identity

Before accepting bookings, the website must show the granted TfL operator licence number, the correct legal company, registered office, licensed operating centre, company number, booking telephone and any applicable VAT registration.

Operating approach

All journeys are pre-booked and recorded. Passengers receive driver and vehicle confirmation before travel. Northline maintains processes for complaints, lost property, accessibility, data protection and live voice contact during operating hours and active journeys.